Patients
Answers to FAQ for patients
How do I access my account?
How much does your service cost and what forms of payment do you accept?
The patient is elderly, how do we collect their urine?
Can I collect my own urine sample?
What if I have to urinate before the nurse arrives?
When will I receive my tests results and what lab will my tests go to?
What am I being tested for?
Do I need to fast? How many hours?
What is CareSend?
Is your platform HIPAA compliant?
How do I cancel my appointment?
How do I reschedule my appointment?
Who are the CarePros?
How do I refer other patients?
What services do you provide?
Can you meet me at my work instead of my home?
Who is responsible for the care that is being provided?
Do you have after hour services and is there a charge for this?