CarePros
Answers to FAQ for CareSend professionals
Where do I discard the used needles?
What if I don't have any service?
How will I know when a job is available?
How will I receive payment for shifts I pick up?
What if the patient refuses a second attempt for a blood draw?
How and when will I receive supplies?
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Can I drop the specimens off at any lab?
How do I access the CareSend app?
Why don't I receive notifications?
Why do you need my location?
What if I cannot access the vein during a phlebotomy draw?
How do I refer other CarePros?
How many times can I attempt to draw a person's blood during an appointment?
What if the patient's information is incorrect in the App?
What should I do if the lab is closed when I arrive to drop off specimens?
What if the patient's insurance has changed?
What if the patient refuses a test the doctor ordered?
What is the protocol for dropping off specimens at the lab?
What should I do if the patient wants to add tests during the appointment?
I accidentally stuck myself with a used needle. What should I do?
What should I do if my patient passes out or is syncopal?
What should I do if I don’t feel safe going into a patient's home?
What should I do if I can’t find the patient's home?
What is the dress code?
I have an emergency and need to leave the patient's home right now. What should I do?
I can’t reach the ordering physician and I have a question. What should I do?
I was exposed to my patient's blood. What should I do?
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How do I enable location services?
How do I know where my job is?